Frequently asked questions

I’d love a custom piece, how soon after an event do you need the flowers?

The quicker your flowers come to us the better your end results will be. 2-3 days at is ideal The best way to ensure that your flowers are taken care of is to make plan for delivering flowers with us ahead of time. We make a limited number of custom pieces a month (and spots fill up quickly) so reaching out to us here, before the event is best! We can’t wait to hear from you!

How should I care for my flowers before I hand them off to you?

Bouquets are generally out of water for a full day, so whenever you can remember to drop it in water, do! At the end of the night remember to place the flowers back in water & store somewhere cool. If you can ask your florist to avoid using a preservative spray on your flowers, that will help them look best after they go into the flower press too. (Those sprays tend to brown the flowers in the press & create spots on the petals.) Be sure to grab a centerpiece too as those flowers are in water all day and hold up better!

What are your prices?

Prices for frames and bundles can be found here

I'm attending a wedding and I'd like to give the couple a custom frame for their special day. How should I go about this?

Our couples are always so appreciative to be gifted their preserved sentimental flowers after their wedding! If you'd like to gift the couple a gift card or custom piece featuring the flowers from their wedding, arrangements need to be made prior to the event, ensuring flowers are to be mailed asap after the wedding. Reaching out to us here before the event is best, we would be more than happy to walk you through the process!

How long after my wedding will I receive my final piece? 

While working quickly and efficiently, top quality craftsmanship is never rushed. The floral pressing process takes anywhere from 8-10 weeks to ensure all moisture is out of the flowers and foliage. After they are pressed, we go through to see what looks best, and work on composition. You will receive an email with 2-3 Mock Ups of artistic floral composition 10-12 weeks after flower drop off. Once settled on a final look, we will begin framing. Please allow up to 3 months to receive your Framed Florals piece. If you have any questions please reach out to us here to learn more about the timeline. *Please Note: During peak wedding season, (Summer / Fall) please allow an addition month - 6 weeks for framing due to high volume. A ton of care & detail goes into each frame!

How long do your preserved flowers last? & How do I care for my frame?

East End Petal Frames that are properly cared for should last decades! Direct sunlight and UV light are preserved flowers' enemies. Because the flowers and the process are natural and organic,  please expect natural fading of color and browning over the years. (Dust and loose fragments of flowers and pollen may release off the flowers and onto the glass during movement, change of temperatures, and during shipping. Please know it will settle.) We only naturally press the flowers in flower presses and do not chemically treat them, the change in color is organically expected and works well aesthetically and the colors stay true to nature. Know that the colors will continue to change. We at East End Petals love how this reflects age and the passage of time, conveying that you weren’t married just yesterday.

Can you press every type of flower in my bouquet or centerpiece?

While we try our very best to press each flower and piece of greenery supplied, due to the organic nature of the process, we can't guarantee that all flowers will press perfectly. Depending on the condition in which we receive the flowers, what they have been sprayed with, and the weather conditions before we receive the flowers, will determine how well the flowers press. We use whichever flowers and foliage come out of the presses looking their best.

Do I get a say on the design of my flowers?

Absolutely, these are your special flowers! (Please note that I no longer offer bouquet style designs however.) Once your flowers are out the press I will send over a photo of your frame mock-up for comments before your flowers are fixed down.